Top Stories

The channel is dead. Long live the channel!

The past couple of years have been among the most daunting the local IT distribution channel has faced – as close to a ‘bust’ period as it could get in the constant ‘boom or bust’ cycle that has existed since its inception.

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New challenges drive new channel models

The days of “selling” technology solutions could be coming to an end, with most decisions on what to buy made long before the customer even engages with the partner or vendor.

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ConCourt rules on CPS contract

The Constitutional Court has ensured that social security grants will be paid from 1 April, having extended the current contract with Cash Paymaster Services (CPS) for 12 months, while the South African Social Security Agency (Sassa) transitions to a new system.

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Financing, market access still challenges

Access to financing and credit, and making an inroad into markets remain two key challenges for entrepreneurs going into 2017.

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What's New

ASUS appoints service centres across SA

Service delivery is in South Africa is always a hot topic, especially in the IT industry.

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Mitsumi to distribute HP supplies in the Middle East

Mitsumi Distribution has been appointed by Hewlett Packard (HP) Middle East, as an Authorised HP Supplies Distributor for the Middle East region.

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Thought Leadership

Deep Throat: Life in the old dog yet

This one is for the doomsayers who continually question the future survival of the channel.

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The IT channel is here to stay – regardless

My esteemed editor has made some bold statements and posed some significant questions related to this month’s cover story that takes an in-depth look at the “state of the channel”.

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Trends and Analysis

What no one is telling you about live chat

Today, consumers are constantly searching to establish connections to the businesses they use.  However, they are doing so while simultaneously demanding ease.

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The rise of AI in the job market

Artificial intelligence (AI) can no longer be considered the stuff of science fiction, writes Frank Rizzo, technology sector leader at KPMG in South Africa.  In fact, it has evolved to such an extent that many companies will soon be using elements of it to streamline job functions – and this represents a significant opportunity for employees in the digital world.

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Features

Governments struggle with outdated systems

The legacy of enterprise management systems used by parastatals and State Owned Enterprises (SOE) is renowned for its exorbitant software development and implementation costs as a result of inadequate IT requirement scoping and current legacy solutions pricing structures.

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Technology can empower government services

Latest-generation enterprise technologies have the potential to improve financial and operational management within public sector entities, and enhance service delivery to citizens, write John Mokiti, business development manager: government and public services for South Africa at Wipro, and Gavin Holme, country manager: Africa at Wipro.

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Product Showcase

Hello again, Moto …

Lenovo, through its subsidiary, Motorola Mobility, launched Moto G5 and Moto G5 Plus, the fifth generation of the Moto G family.

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Redefine security performance with Palo Alto Networks

Westcon-Comstor Southern Africa is providing reseller partners the opportunity to provide end-user customers advanced security features, at scale, following the announcement from vendor partner Palo Alto Networks that it has expanded its range of next-generation firewall devices with new hardware and virtual appliances.

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Events/Report-backs

Dell EMC Forum

Dell EMC in South Africa has hosted its first major event as a combined company.

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Samsung Africa Forum

Samsung is serious about its business in Africa.

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