South Africa’s digital prospects start to shine

South Africa is awaiting the arrival of not one but three international data centres, each representing a major hyperscale provider. By Doug Woolley, GM, Dell EMC Southern Africa Suffice to say, SA and its neighbours will soon have access to the same digital power,...

Data proliferation, pricing struggles and potential …

South Africa’s 2018 Q2 and Q3 negative economic growth means that the country’s economy is in a technical recession. And, while business services is one sphere showing growth (of 1,9%, along with finance and real estate), this does not mean that the ICT sector – a...

Growth in Africa drives the channel

The channel market is changing. Not only are we seeing a trend emerging where solutions across different categories are combining to create a more holistic, horizontal approach to the channel offering. But we are also seeing that new lines of business today are...

Why you should tap into the open source eco-system in 2019

There are some big things set for 2019. Customer expectations continue to evolve, new technologies are developed to push the envelope and all of that leads to continuous transformation of our business, our people, our processes and of course, the technology and...

Is Bruce McLaren’s legacy in jeopardy?

In 1966, Bruce McLaren decided to expand his already-successful racing team and enter Formula One. He brought together a band of like-minded enthusiasts including manager Teddy Meyer. By Graham Duxbury Bruce made the team’s GP debut at the 1966 Monaco GP and...

Customer support the key to a successful year ahead

My esteemed editor has once again outdone himself. As he has done on several other occasions over the past year or so, he has let his imagination run riot in trying to conjure up as many questions as possible to be answered as part of the featured topic for this...

How will automation, AI and IoT shape user experience?

According to Gartner, customer experience (CX) – more than products or solutions – is the new battlefront for business, with 81% of marketers saying that by 2020 they expect to be competing mostly or completely on the basis of CX. However, with customer...

Managed service providers could play a stronger cloud adoption role

The evolution of Managed service providers (MSP) is the next step in the local cloud journey. The move to the cloud has been anticipated and well documented over the years, but benefits of the technology platform adoption is yet to be fully realised. This is according...

Drive transformation, superior guest experiences in hospitality

Thanks to Industry 4.0, globalisation and rapid digitalisation, today’s consumers are very connected and mobile.  How does this impact the hospitality industry? According to an Infor report, in 2016, 52% of all travel reservations were made online, with 65% of...

The fight for F1 leadership in the post-Ecclestone era

Formula One’s new owners, US-based Liberty Media Corporation, called a snap meeting of team principals on the Sunday morning prior to the recent 2018 Japanese Grand Prix. Ostensibly, the purpose was to “discuss the future of F1”. By Graham Duxbury However, there were...

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