Point of sale spearheads retail’s drive to the future

Digitalisation has affected every business you can think of, with retail arguably among the most affected. With consumers today more tech-savvy and demanding than ever before, retailers have had to up their game to ensure they get shoppers into the store, engage their...

The future of retail is clicks, bricks and data-driven insights

Over the last 15 years, technology has reshaped the face of global retail. With billions of people spending more time online each day, the way we buy things has evolved. Hundreds of billions of dollars of spending have shifted from physical shops to the web and mobile...

Power and performance for the mobile professional

For today’s professional business user, mobility isn’t a nice-to-have feature – it’s a non-negotiable necessity. For professional users, this means a machine powerful enough to perform all the required tasks; and a battery life that will allow for a full day’s work,...

Keeping up with risks in mobile-cloud era

The two megatrends of cloud-based applications and mobile devices have been a boon for company productivity, agility, and innovation. The mobile-cloud combo empowers employees to work and be productive literally anywhere. However, the mobile-cloud era has created a...

The difference between a data breach and ransomware

It is clear that South African organisations are at risk from the same cyber-attacks that affect major global economies. The cyber threat landscape is constantly evolving in order to get around existing defence mechanisms. Cybercriminals are now using hacking attacks...

Chatbots, AI, humans collaborate on CX

Artificial intelligence (AI) and machine learning are helping to revolutionise varied tasks in all kinds of industries, from production lines in manufacturing to online retail. And, on the back of technologies like robotic process automation (RPA) and chatbots, AI is...

Make sure your clients pay on time

Late payments are a constant worry for a lot of businesses, particularly smaller ones. By Colin Timmis, head of accounting SA at Xero Deadlines are often legal obligations and yet late payments persist. Sometimes they’re late because of other payments being delayed:...

GDPR and PoPI offer business opportunities

When many people think of data-driven businesses the temptation may be to think of major online retailers or social media companies. But the reality is, organisations of all sizes, across all sectors are getting closer to their data in order to improve and personalise...

Inclusive business in the Fourth Industrial Revolution

The inclusive business model has become an ever evolving global movement that not only focuses on erasing the dreaded poverty line, but also shines the spotlight on an ability to create life-lines in the form of opportunities for low-income segments. By Nkululeko...

How to keep your personal data safe

It is not advisable for South Africans to only rely on the law to protect their personal information, as there are a number of unscrupulous operators out there and various ways in which data can be accessed or breached. For this reason, people should be very conscious...

Getting to grips with GIS and the intelligent supply chain

Using geographic information systems and big data can help to redefine the intelligence of the supply chain, writes David Slotow, CEO at Trackmatic A Geographic Information System (GIS) is defined as a system that’s capable of capturing, storing, managing and...

New approach to workplace learning required

Alexander Forbes has called for an integrated approach to workplace learning because traditional approaches to education and training are no longer responsive enough to keep up with the pace of change, particularly with the advent of the Fourth Industrial Revolution....

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