Trends that are transforming the ICT channel

The distribution game is changing significantly. Twenty years ago, it was about box dropping, but the ongoing digitisation of practically every industry is leading organisations to demand new ways for products and services to be delivered. By Jacques Malherbe, chief...

Skills needed to unleash the power of data

Digital businesses require more than just innovative technology and services to be competitive. They need a workforce capable of extracting value out of the data, systems, and processes at their disposal. This also extends to the partner ecosystem where an...

Opportunities abound in SA cloud market

The recent launch of multinational data centres in the country and the pipeline of new ones arriving in the next few years will fundamentally change the cloud market in South Africa. Ralph Berndt, sales and marketing director at Syrex, believes organisations who have...

State of the office equipment industry

Hazel Mosai, tender consultant at Kyocera Document Solutions South Africa, reflects on the issues and trends that the office equipment industry should be cognisant of.   What are the new workplace imperatives in terms of office equipment? What has changed, how and...

Digitalisation sets us up to handle the machine era

How we design and use technology is contributing to seismic changes in our personal and professional lives, not least our expectation of what’s possible as both customers but also employees. By Jacques van Wyk, CEO of Ricoh SA Mobility, integration, automation, the...

Digital forensics goes mainstream

Digital forensics has become an increasingly popular topic in the world of cyber security. We are seeing a slew of TV shows, with clever hackers working for the good guys to retrieve sensitive information, or to stop wily cyber attackers in their tracks. By Simon...

Digital fatigue and the print opportunity

Many of today’s consumers are falling out of love with digital, their trust eroded by data mishandling and their patience tested by straightforward digital overload. By James de Waal, head of marketing, business imaging group, Canon SA In 2017, the Advertising...

City Power ransomware attack ‘no surprise’

The ransomware attack that shut down Johannesburg City Power’s systems for several hours yesterday is not surprising, given the high level of vulnerabilities at utilities and crucial infrastructure, says GECI Mike Bergen of GECI, an international tactical...

Success factors of digital transformation

Digital transformation is more than a trend. According to Forrester, executives predict 47% of their revenue will be influenced by digital by 2020. By Chris Volschenk, CEO of Nexio “Digital is approaching a tipping point. Over the next five years, companies will begin...

PARC defines the era of artificial intelligence

I’ve learned one thing about artificial intelligence (AI), it’s that we’re a long, long way from seeing something like Data, the sentient android from the Star Trek franchise, writes Xerox’s Gregory Pings. Let’s be clear, however: AI has arrived, rolled up its...